迷你行雲(Michael's Mini-blog)
This is my mini-blog. I am trying to use one or two sentenses in each entry to share my thoughts
Sunday, October 16, 2016
投訴與提醒之別
近來,愈來愈體會到投訴與提醒之別。投訴的人永遠是說有什麼不是,你要替他處理那些不是。提醒人的人當然也會你有什麼不是,不過,更加上一個善意的解決方案,也許那些方案不一定可以幫助你。也是嘗試與一起解決問題,始終也是帶著一分的善意。
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